How Do You Spell NPS?

Pronunciation: [ˌɛnpˌiːˈɛs] (IPA)

The abbreviation "NPS" is commonly used in various fields, including education, government, and technology. It stands for "National Park Service," and the spelling is fairly straightforward. The first letter, "N," is pronounced as a nasal consonant, represented by the symbol [n] in IPA transcription. The second letter, "P," is a voiceless bilabial stop, indicated by the symbol [p]. Lastly, the letter "S" is simply pronounced as the voiceless alveolar fricative [s]. Therefore, the correct way to say "NPS" is [ɛnpiɛs] or en-pee-ess.

Meaning and Definition
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NPS Meaning and Definition

  1. NPS is an acronym that stands for Net Promoter Score. It is a metric used to measure customer loyalty and gauge the level of satisfaction and advocacy among customers towards a company or brand. The concept of NPS was developed by Fred Reichheld, Bain & Company, and Satmetrix in 2003.

    The Net Promoter Score is based on a simple question asked to customers: "On a scale of 0 to 10, how likely are you to recommend our company/brand/product/service to a friend or colleague?" Based on their response, customers are categorized into three groups: Promoters (score 9-10), Passives (score 7-8), and Detractors (score 0-6).

    The NPS is calculated by subtracting the percentage of Detractors from the percentage of Promoters. The resulting score can range from -100 to +100. A positive score indicates that more customers are likely to recommend the company, while a negative score suggests a higher number of dissatisfied customers.

    The Net Promoter Score serves as a valuable tool in evaluating customer loyalty and overall business performance. It helps companies identify areas of improvement by focusing on addressing customer concerns and increasing customer satisfaction. NPS has become a widely used metric in various industries and is often used to benchmark and compare performance across companies within the same sector.

Common Misspellings for NPS

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Correct spelling for NPS
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